@*maetrix* wrote:
if they had any sense whatsoever (!?) they'd scrap all this nonsense,apologise to their customers (buyers & sellers) and put things back the way they were.
I think 'we've listened' is the closest you ever get to an apology around here.
Remember they used similar words when splitting the hated combined SD small/medium parcel rate. Then they spent another few months listening to people leaving and reducing their activity levels in frustration at the remaining obvious problems. At the time I said those postage rate concessions went no where near enough to satisfy people. Their sense of judgement had failed them.
Even with these changes there is more they need to do to stop being so irritating. I see opening up 2nd class large letter rates in all categories (except perhaps cars which are always different rules) for items under £20 is key to regaining their competitive advantage. And having some kind of after-sale page for a seller to combine postage correctly and part refund the buyer if a buyer places multiple orders or ebay unnecessarily increases the postage rate.
It's crazy to police postage options by category as real life objects don't follow those rules.
Even if they can't apologise it would be good to ask & listen before making dumb mistakes.
