21-11-2025 3:25 PM
Sold a vintage machine part to a buyer in Norway. Sold with Simple Delivery and GSP activated. Buyer cannot pay as no shipping cost is showing his end. No way to enter a figure our end as its 'all dealt with by eBay'. Rang customer services but they could not solve it - said they would ring back but I am not holding my breath! Any thoughts?
21-11-2025 3:40 PM
You could cancel the transaction with buyer's agreement and relist with direct postage to Europe on your listing for them to buy again.
21-11-2025 5:09 PM
Will eBay permit that given we 'have' to use Simple Delivery?
21-11-2025 5:35 PM
@themayatrust wrote:Buyer cannot pay as no shipping cost is showing his end.
Make sure your buyer is purchasing through eBay.com - they will not be able to pay if they are trying to purchase through eBay.co.uk.
21-11-2025 5:48 PM - edited 21-11-2025 5:49 PM