Funds pending – awaiting delivery - Why has this suddenly started?

Hi,

 

I've been using eBay for 24 years now and I have never had a 'Funds pending – awaiting delivery' show on any sale.

 

For some reason this has shown on three items I have sold over the past couple of days, when everything else I have sold over the past couple of months has been fine and payment has arrived as usual.

 

These are physical items, not digital, and I've been selling for 24 years, so why all of a sudden is this a thing?

 

thanks

 

Sam

 
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Funds pending – awaiting delivery - Why has this suddenly started?

Agree ! Loosing interest
Selling going to give it a few
Months if this gets worse
On paying out seller’s iam off ebay

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Funds pending – awaiting delivery - Why has this suddenly started?

OK, so this is what I've learned over the past few days:

 

Positive feedback on a sale (i.e. confirmed delivery from the buyer) doesn't really matter. Ebay is not looking for that; I assume because their systems are automated and are hard coded to authorise payout on:

 

a) A courier\carrier confirmed delivery scan.

b) 14 days after sale, assuming no dispute.

 

Though you might be able to persuade the platform to release money on a transaction by transaction basis, if you are able to negotiate through its customer service processes (I couldn't).

 

Secondly, I have got paid on a few deliveries where there has not been a scan on the point of delivery. Unfortunately, this means 14 days after sale.  In essence that is going to be the price of using the platform. It's now no longer a fee hit, more a cashflow fit.

 

Thirdly, given the above it is unlikely matters are going to get much better. The fewer scans that are actually completed, the greater the cash balance residing with Ebay. It does look like sellers will get paid, but the average wait time may well edge further towards 14 days. That's life. 

 

Fourthly, 'Simple Delivery' may be something that you can arrange in front of your PC, but it doesn't actually mean much for low value items. I can sell an item for a fiver, get it scanned at the drop-off point (for posting proof), but it doesn't actually help as far as the confirmed delivery process is concerned. It's still a bit random.  

 

I've put my items back on for sale. However, given the challenges of actually tracking whats sold and when it's due to pay I reckon I'll have to take them off the shelf for a few days from time to time just to work out where I am.  

 

I'm going to drop the subject for now and see if I can live with delayed cash flow. I kind of knew there would be some catch to 'free selling'. One way or another all the selling platforms have to make money. It's just a case of working out how to do it.

 

 

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Funds pending – awaiting delivery - Why has this suddenly started?

Same thing Money pending before delivery the new ebay rule I don't think thay thought about this new system I sent item out to buyer to buyers address what buyer has done as I send all my parcels tracked signed for has had parcel redirected to a post office pick up point and has not picked up his parcel yet meaning I have to wait even longer for my funds that can't be right or fair ebay needs to sort out a better system 🤔

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Funds pending – awaiting delivery - Why has this suddenly started?

Yes same thing after 19 years selling, I am not happy at all they got the not arrived... and the claim which puts our funds on hold until you refund them.. a week ago I had a buyer stated never arrived funds went on hold.. this claim was from November 2024.. yes 3 months ago..

Obviously the royal mail tracking not working 3 months later so I was forced to refund.. and they kept the items. 

Now ebay keeping buyers payment in their bank stating they are protecting the buyer what a load of Bull..  the buyer got lots of protecting its the seller who always loses out.. now they are keeping my money until March 12th.. or until the now registered mail.. States delivered.. total corruption.. keeping my payment when buyer safe guards are in place anyway and they always go the buyers way.. l am really going to look at other options Ebays Greed is getting untenable. 

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Funds pending – awaiting delivery - Why has this suddenly started?

Once my current items are sold I'm switching to a different platform cya eBay.

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Funds pending – awaiting delivery - Why has this suddenly started?

I'm exactly the same. Once my last 5 items hopefully sell I won't be listing anymore.

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Funds pending – awaiting delivery - Why has this suddenly started?

My waiting funds is 14th March.. its yhe 27th February today that's more than 4 days. Its sting waiting for delivery before funds available?

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Funds pending – awaiting delivery - Why has this suddenly started?

That's exactly the same situation I'd be in if I stopped using RM Tracked 48hr and waiting that length of time would be no good to me whatsoever.

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Funds pending – awaiting delivery - Why has this suddenly started?

Sending all out 48 with tracking unfortunately it looks like to me no more
Sending out cheap postage now the buyer will have to pay more ! Which makes harder to sell ! items I must say I’ll preferred getting paid straight away then waiting! Specifically when a buyer receives the item and your still waiting to get paid days what can we do have to adjust to eBay new system payments

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Funds pending – awaiting delivery - Why has this suddenly started?

Agreed. I will adjust until when and if the last of my 5 items sell. Buyers will eventually question buyer protection on certain things when they know that RM tracked already offers a level of compensation which benefits buyers and sellers, so that will show it's just another charge put in place. It's already affected my sales because the price now displayed IS NOT the listing start price I put.

Plus SD will be the absolute final straw for me because I will not have my fair postage choice dictated to by anyone else or bi A I (Artificial Idiots).

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Funds pending – awaiting delivery - Why has this suddenly started?

I think the days of trying to do things cheap for buyers are coming to a end. trying to

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Funds pending – awaiting delivery - Why has this suddenly started?

But I use RM 48hr Tracked and it's just as official or even more official because a postman collects from my home and also brings a official RM postage label with him.

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Funds pending – awaiting delivery - Why has this suddenly started?


@rugbyguy1960 wrote:

Agreed. I will adjust until when and if the last of my 5 items sell. Buyers will eventually question buyer protection on certain things when they know that RM tracked already offers a level of compensation which benefits buyers and sellers, so that will show it's just another charge put in place. It's already affected my sales because the price now displayed IS NOT the listing start price I put.

Plus SD will be the absolute final straw for me because I will not have my fair postage choice dictated to by anyone else or bi A I (Artificial Idiots).


Tracked postage does not really benefit the buyer in any way and does not offer them any kind of cover. That is for the sellers benefit. 

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Funds pending – awaiting delivery - Why has this suddenly started?

Well I send all my items tracked recorded and insured. It’s easy to show they have been delivered as evidenced by the couriers records. However eBay’s site does not align and hence items are recorded as not delivered when in fact they have been delivered. EBay are “happy” to amend the records manually so your funds can be released but it requires you the seller to spend a long time on the phone whilst this is done. Whole scheme is disrespectful and treats sellers badly. I’ve stopped selling and I’m also not buying. I’ve made 3 formal complaints to eBay but has no effect.Better things to do with my time.


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Funds pending – awaiting delivery - Why has this suddenly started?

Well after talking to the local postman he confirmed that there was a level of compensation which would then put my mind at rest regarding issuing a refund dependant on the circumstances which would then stop decisions heavily favouring a buyer who was trying it on.

Most buyers are very genuine although there are some rogue buyers and sellers. That has happened to me in the past being both a seller and buyer.

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Funds pending – awaiting delivery - Why has this suddenly started?

I'm not surprised that you had no luck with your complaints. They just don't care. The last complaint I made recently was of course closed in ebays favour according to the message I received. That's why I'm leaving the last few items up and if they sell they sell but if not they'll just remain a part of my collection.

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Funds pending – awaiting delivery - Why has this suddenly started?

I’ve just switched to using Royal Mail 48 tracked starting beginning of month selling small value items.  Just had 1 item tho a few times more than usual prices plus confirmed delivery and a positive review left, yet eBay showing not delivered, algorithms doing there bit I guess, so have to wait 14 days to get my money. 

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Funds pending – awaiting delivery - Why has this suddenly started?

It's weird that it works ok for some and not for others. Hopefully the status will catch up and change.

I wonder if the problem could be if a item is posted at a post office or taken to a collection point.

I do it all online and a postman collects and brings the label and scans the package while on my doorstep.

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Funds pending – awaiting delivery - Why has this suddenly started?

I'm disgusted by these new ebay changes. I'm also wondering whether the withholding funds for at least two days after items have been delivered is breaking any European legislation? It doesn't sit right with

Either way, after 24 years, i am stopping selling, and also buying from Ebay.

I hope more people follow suit!

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Funds pending – awaiting delivery - Why has this suddenly started?

Most selling sites seem to make you wait for payment unless you are on one that has paypal or similar where the money goes straight to you and not the selling site first. I don't think it's breaking the law and 2 days isn't a problem but for most people 14 days is

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