FUNDS HELD NEW EBAY POLICY! CLOSING ACCOUNT AFTER 19 YEARS!

[tricia-o]

Im absolutely furious! Ebay have changed their policy and are now refusing to pay monies (which belong to the buyer) until the item has been posted and received!!

I have been selling on Ebay for 19 years and this is how we are being treated?

I will NOT pack and post my valuable antiques until I have been paid! I have never heard anything so ridiculous! Can we not be trusted? Shame on you Ebay! You are the loser here! I have now cancelled all sales and 67 listings and I will find another platform to sell my antiques with someone that values me!!

[tricia-o]

It’s not an excuse! I dint know there was a date on it!
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[rugbyguy1960]

Great post.

I use RM Tracked 48 and love the service because they collect and bring the label.

Can't get easier than that.

[tricia-o]

Thank you for your reply. I already send items tracked 24! EBay have no right to hold on to money that belongs to other people. They will be earning huge interest on our monies!
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[tricia-o]

Thank you so much for your kind words. I’m not trying to deceive anyone. Some people are just unkind!
Regards
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[rugbyguy1960]

The only issue is that not all buyers leave feedback.

Unless making that compulsory is on the ebay to do list.

[medealady]

Before getting too upset reread your feedback especially the negative complaint you didnt dispatch until after 8 days from payment. Use local auction houses for your antiques and pay their fees then maybe gumtree?

[betsysbest]

Tricia-o 

Whilst they may be factually correct in everything they say, they break forum rules by taking the thread off track, in this case, on the first post! it's only private sellers who shouldn't rule break!

Take care and stick with it. Ebay has it's flaws, but it is still money coming in even if two weeks late!

[tricia-o]

Thank you but I’ve made my mind up! Ebays greed is out of control!
Kind regards
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[triptocardissa78]

Totally agree! This is absolutely ridiculous and unfair for the sellers. I’ve never seen any shops which are posting and delivering your orders before getting paid. It’s a joke!

[triptocardissa78]

Of course. Most of the private sellers have full time jobs. They selling their belongings / items because the are sort of money, it needed…etc. They don’t want to be business sellers to pay extra fees for Ebay and to become PAYE tax payers.  Plus pay for an accountant as well as an extra expense. Ebay should put selling fees back in nicely, and go back to normal. 

[rugbyguy1960]

Totally agree.

Seller fees made selling very transparent and straightforward.

It's the greed and wanting to control as much as possible that is the issue.

After all ebay is only a platform for people to sell and buy on.

[tricia-o]

I totally agree. It’s ridiculous!!
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[tricia-o]

I wish they would! It baffles me that they are constantly changing policies!! Have they nothing better to do?
Regards
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[doumind_7]

Hello tricia-o.

There are loads of threads on here about this new policy or rather stealth tax. Check out mine, "EBay Is Conning Us." 

It may not be against Consumer Law to hold on to our money, but as a customer care policy it stinks to high heaven. EBay are floundering like fish out of water on this whatever you here to the contrary. I'd compare it to,  you go into a shop, buy an item and then take it away and pay for it 14 days later. I wonder how that would go down?Equally how you post your items has nothing to do with them at all.

I've put my account on hold and am neither selling or buying from EBay, and will probably like you go elsewhere after 8 years. For the record I sell mainly low price vinyl, anything under a tenner is not worth selling.

[tricia-o]

Hi
Thank you for your message. I was beginning to think I was alone in my protest! Like you I have taken everything off and cancelled 2 sales! There’s a principle here! I’m sick of ever changing policies with no logic behind them! I’ve switched to marketplace! The only loser here is eBay who have shot themselves in the foot! I wish you good luck.
Kind regards

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[andha-21]

I can totally empathize with you being angry and can understand your choice of wording.

You mentioned "they have no right to keep your monies" and many including myself agree with you on that.

But I think we may be missing out on a real counter. They are saying that they are holding our monies as part of the new Buyer Protection Fund (BPF).

But unless I have missed something they are only really offering us something that habitual UK residents have by legal rights. If that is the case they are effectively making us pay for our statutory rights. & that crosses the line.

There have been many cases against big corp for this type of thing. The ""Geek" Carphone Warehouse case" is just 1 example. As soon as the relevant legal authorities find out something potentially untoward is happening they start investigations. The sad thing is many of these corporations spend years doing things before someone finally blows the whistle.

I can't help wonder if maybe it would be smarter for us to see what the relevant legal authorities think near the start.

If by law we don't have to pay for purchase protection within a given timeframe, why are we?

[porte2425]

I wrote a post in another topic, quoted below:

I suggested to my son he should withdraw at least weekly now, instead of the now-and-again (usually monthly) that he used to.

I have no problem with a payment provider holding my money for a while. I’ve held funds in numerous places, sometimes for quite a while. It’s not amounts that would result in much interest if they were in my savings account instead. But this forced holding of payments is unnecessary (if it weren’t they would have implemented it long ago), and the fact that selling costs are coming out of available balance is another slap in the face. It’s often the deceitful ways companies force their will on others, particularly when they also try and sell the idea to you as though it’s for your benefit, that annoys people. And so that’s behaviour that should be punished. Bad eBay, bad!

So I support you sticking to your principals.

I wouldn’t go as far as to suggest to my son to stop selling – but would understand if he did. But just make sure you’re willing to live with consequences of stopping selling on here. I.e. just don’t shoot yourself in the foot just to try and prove a point. I don’t think they are listening at this point.

As a buyer, I'm not going to stop buying simply because of buyer fees. I will stop buying if the items I want become more expensive than I think they're worth. In fact, I already have given up on a few items I was on the fence about, as now the higher price / extra cost has helped me make my mind up.

[tricia-o]

Wow that’s very interesting! I think I’ll make some enquiries tomorrow. Maybe I’ll send an email to Martin Lewis!
Thank you for your message.
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[doumind_7]

If love to see a good law firm get hold of this one!  Statutory Rights. I never thought of that but I would think that outweighs Consumer Law by some distance.

I have yet to have a satisfactory explanation from anyone as to why the BPF is needed . The MBG covers everything and tracked/insured post also covers you up to the value of the item. The assumption is therefore that it is a stealth tax in disguise by eBay to claw back loses made by doing away with private seller commissions.  Either way February sales have crashed. But the rot set in over a year ago when they dumped Pay Pal. Wait t till the AGM.

[andha-21]

Hard to tell from the written word if sarcasm was involved in your reply or not but I'll reply on the basis of not.

If I'm right and BFP is making us pay for something we already have by law, what reason will they have to hold our monies?

So by targeting one, we could remove the other. At least for a while till the big thinkers have more ideas and roll out a new update that blocks everyone not using Android 14 from using the app...

(not trying to discriminate against Apple users here but I never used them and don't know specifics)