Hi, to get around the error of not being able to list with custom postage, this week I have listed with SD, then of course I have to "get label" to get buyers address, but not then used it.
I was thinking that it will eventually be refunded, to me as I'm using "seller pays" but then this morning I noticed this in the FAQ below -
What if I don't want to use the prepaid label?
If you do choose to purchase your own delivery label separately, this will be at your own cost, therefore if you would prefer to purchase your own label, you should aim to opt-out your item from the Simple Delivery experience at the point of listing. We will not reimburse you for the costs of using your own label. You will also not benefit from any enhanced cover for loss or damage to the item during transit. You must therefore deal with claims due to loss or damage in transit directly with the delivery service provider. You will need to check directly with the delivery service provider from which you have purchased the label for cover limits. Your seller performance standards and service metrics will not be protected for late deliveries if you do not use the prepaid label.
This leads me think that the price of the SD label will not be refunded? Has anybody been through the process and can say for sure yet?
