Coming soon to eBay Mandatory Simple Delivery

[andha-21]

Someone found the dates yesterday and posted them. Just thought it made sense to make it easier to find.

It's in the Help Section under Opt out 

Simple Delivery will be the only listing option as of 15th April and they will start adjusting current listings from the 7th April.

So at least we know where the Iceberg is now. 

[1956glyn]

Daft probably but defo not a bot 🙂

[spiltvimtoonfloor]

What happens if there is no postage option that suits your sold item? I can see a lot of cancelled sales and refunds. Royal mail tracked 24 compensates up to £150, if I sell an item for £300 then I would use Royal mail next day which has a much higher compensation rate. Is that an option with simple delivery?

Also how can ebay estimate the size and weight of a parcel?

I list with free postage, I don't know the size and weight of the parcel until after someone buys it, I then find a suitable box, package it and then find myself a postal service that fits that package according to size, weight and insurance value.

How can ebay suggest tracked 24 for a £250 item when royal mail only insure it up to £150?

[andha-21]

Oh, general question.

Has anyone else seen the front page of Community today?

The 2 "Seller" news banners.

Does that look like they are trying to combine Private & Business under a single profile or am I reading too much into that?

[andha-21]

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@spiltvimtoonfloor wrote:

What happens if there is no postage option that suits your sold item? I can see a lot of cancelled sales and refunds. Royal mail tracked 24 compensates up to £150, if I sell an item for £300 then I would use Royal mail next day which has a much higher compensation rate. Is that an option with simple delivery?

Also how can ebay estimate the size and weight of a parcel?

I list with free postage, I don't know the size and weight of the parcel until after someone buys it, I then find a suitable box, package it and then find myself a postal service that fits that package according to size, weight and insurance value.

How can ebay suggest tracked 24 for a £250 item when royal mail only insure it up to £150?

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Because it will be your problem if something goes wrong, not theirs.

That's why they left their exemption list as clear as mud. So if something goes wrong they can make up any old bs and say it isn't covered.

[1956glyn]

Exactly and i am pretty sure that most items will also be on Evris prohibited or no compensation/send at your own risk list.

[edwardian-dreams]

Chatted with agent earlier he said

Simple Delivery is optional for items that are priced £10 or under and lightweight (100g or under) that can fit in an envelope.

If an item doesn't meet the Simple Delivery programme requirements - for example, bulky items or prohibited/restricted items, or eligible for Authenticity Guarantee - sellers can choose the Custom postage option instead.

[4_bathrooms]

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@spiltvimtoonfloor wrote:

How can ebay suggest tracked 24 for a £250 item when royal mail only insure it up to £150?

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Non-account Tracked services have a compensation limit of £150 that covers the market value of the item. eBay will obviously have an account with Royal Mail; account Tracked services also offer a compensation limit of £150 but where account services are concerned the compensation covers actual loss; not market value. My gut feeling is eBay will therefore be unable to claim any compensation at all as they will have no way of obtaining the evidence required by Royal Mail.

eBay are (with caveats) not going to be holding sellers responsible for items sent via "Simple Delivery" that are lost or damaged in transit. I'm pretty sure whatever favourable rates eBay negotiated with Royal Mail they will have included an inevitable loss rate in their consideration.

[leanderme]

Thanks for getting back to me about pausing listings. 

I suppose one could repeat the 'two weeks away' limit in order to extend the pause, but then again buyers may lose interest if that keeps happening.

I hear you about having responsibilities other than ebay, but it seems ebay expect those who sell to act like a business even if they are not one.

[technthread]

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@edwardian-dreams wrote:

Chatted with agent earlier he said

Simple Delivery is optional for items that are priced £10 or under and lightweight (100g or under) that can fit in an envelope.

If an item doesn't meet the Simple Delivery programme requirements - for example, bulky items or prohibited/restricted items, or eligible for Authenticity Guarantee - sellers can choose the Custom postage option instead.

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I’m just thinking out loud here. What if the listing goes on auction with a start bid under £10 but ends at over £10? Does simple delivery kick in? What stops everyone deciding to list in the wrong categories and understate the weight to avoid SD?

[toffeecat]

Everything ebay has done in the last 3 months or so is to increase whats in their pocket and for no other reason. Holding onto our money until the item delivers (imagine how much interest they got on the millions of sales a day). Making us use their labels (with them in for a cut without a doubt) Reducing free listings from 1000 to 300, charges of 75p+  and 4% on every item, you cant list anything for 99p now for example!  Pretned they are doing us a favour as sellers but lining their pockets with millions.

Simple only postage, I dont have access to a post office without a £2.50 bus ride each way.......and I only have an Evri drop off.  So if someone chooses fedex or UPS  I am having to PAY to get buses to drop them off!

On top of that Im selling my collection of music memorabilia and autographs I have to buy specific protective packaging for those items, plastic sleeves, proper hard envelopes - now NONE of that will be added into the postage fee, so the only way I can get that back is to add it into the item cost.

It really is all a con.  Trying to make out its a bonus for private sellers, it isnt at all.

All these changes have also created many problems, currently even though my listing show GSP with no exemptions, US buyers cannot pay through GSP and I get emssages asking me for the postage costs which I dont so as theres too much grief with prices and them having to pay tax.  I cant send ANY invoices at all, its not working. I cant sent combined invoices.   3 weeks its been going on, ive been on chat 7 times - and they always say you will get a reponse within 48 hours and Ive not had one.

Once what Ive listed is sold or runs out of its relists - I hope to find another platform as Ebay is ruined by they GREED and not giving a toss about sellers.

[toffeecat]

I imagine they will be taking a cut - they promote Royal Mail and Evri - imagine the increase in business they are going to get from the millions of things sold on ebay every week. I bet those companies will be giving ebay a cut for all the extra income.

[toffeecat]

and if you just post into a letter box without a PROOF OF POSTAGE - Royal Mail do not have to honour any claims if lost or damaged and you NEED a proof. Its a disgrace, lining ebays pockets and two fingers up to sellers

[toffeecat]

Nope, thats one of my issues. Im selling my collection of records and autographs, I need tough plastic sleeved hardbacked envelepes Vinyl record sleeves etc and unless we add it to the item cost, cant get it back

[toffeecat]

Its pretty much saying we MUST post everyday to keep within the 2-3 days.     I have no Post Office in the village and only an evri drop off. Id have to catch a bus to the next village at 2.50 each way to get to the PO or a fedex or UPS drop off - and to meet that criteria, I have to do that daily as and when something is bought? Ridiculous.  I cant take over an hour out of my day to take a bus ride, most days I work so cant do that during working hours.

[toffeecat]

Well, maybe theyll say 99p (for eg)........because there wont be anything that low, once Ebay have added their 75p plus 4% to everything, nothing will be low priced!  Its a Scam whichever way you look at it.

[toffeecat]

There isnt even "buyer protection" in existence - the fact we are told to send it tracked means the service provider will deal with any issues of loss or damage. Ebay charge 75p for doing bugger all.  Ive contacted "HELP" 7 times over the last 2 weeks with issues - they no longer help they give you standard reply along the lines of "We are aware of the technical difficulty and this has been reported to our team they will contact you with a resolution withn 48 hours"  Its been 2 weeks now and not one reply or resolution.  They are a joke.

[toffeecat]

There arent any good alterntaives though, not with the same amount of users

[edwardian-dreams]

You can get Royal Mail parcels collected still with the new system

you book them online

[toffeecat]

Yes, so they can allow someone to use a service that I dont have locally.  Which would mean a bus trip to be able to post

[toffeecat]

Sadly it does say that even if you have excluded, if the buyer chooses something else , your choices can be over ridden. Which for some of us, would mean a £5 return bus trip to get to a drop off for most couriers. Its a joke.  FB doesnt really give you the scope as its all weary people wanting stuff and not coming or not paying.