Can't withdraw my funds. Why is Ebay not allowing me to withdraw my sales receipts?

[jfp0001]

I recently sold an item and Can't withdraw my funds. Why is Ebay not allowing me to withdraw my sales receipts?

The so called 'NEW ' process says there is a 'Withdraw' option in the sellers hub which we can opt for at any time to transmit funds to our bank accounts. . If there is, it is well hidden. i have spent over 2 hours trying every screen I can find and there is ABSOLUTELY NO WITHDRAW OPTION.  This suggests to me that Ebay are deliberately witholding funds.  Why ?

[scowi3]

Same for me.  Grey withdrawal button.  And it's probably gonna cost me money by stopping me paying off a credit card bill.  😣

[eastern-lights]

Have you tried a different browser?

[gjalp]

I have the same on my private account. I saw a brief line 'somewhere'* on ebay that said some ebayers are having difficulties with payouts and they are aware of it.

*'somewhere' being not anywhere I would expect to see it

[scowi3]

Here: https://community.ebay.co.uk/t5/Seller-Central/payout/m-p/7891846#M746012

[jucylucyevabeaver]

I had the same, no funds give but earned since 18th June, finally got paid yesterday. Are you running promotions? This will impact hugely. eBay took £168.00 in promos from my earnings. I’ve now taken everything off of promo.
Good luck.
Sent from my iPhone

[scowi3]

Working now.

[al1_g]

I was having the issue that I could not find an option to transfer the funds in my eBay account to my bank account.  I was using Chrome.

I ended up using the eBay app that was pre-installed on my phone, and this did resolve the issue.  Just need to find out how I log out of the app!

Process of using the mobile app:

Tapping the "Selling" icon at the bottom of the mobile app took me to a screen showing my year-to-date total, and after getting rid of the "new to selling" message, I could see the "Payments" heading, with my eBay balance below and an amount with an arrow pointing to the right. 

Tapping the arrow took me to a new window, which a blue box showing my eBay balance, and another arrow. 

Tapping this arrow took me to a new window with the option to "Withdraw" at the bottom.

[andwa49]

i am unable to withdraw, its a joke you put the amount in then the box then the bottom box to confirm is not visible, if you try to do anything the whole lot goes back to where you started. this has been going on for 2 weeks, i am using vinted at the moment and having no problem getting my funds 

[andwa49]

thanks to whoever replied to my message but i am unable to find My Profile anywhere on my ebay account???

[hollyh321]

On my tablet in landscape mode, there is a button labelled with my name in the top left corner of the screen. It says “Hi L****!” It’s highlighted in blue and there’s a pull down arrow next to it.

The pull down arrow brings up “account settings”

Clicking on that brings up a page of links. On the left side menu, scrolling down, under the “Selling” list, is “Seller Account”