Beyond Stupid

[foresterdon]

Simple delivery!

Won't let me post small paper items in an ordinary letter. Insists I have to choose Large Letter and charge accordingly.

Have no choice but to end all my small items.

How much longer do we have to put up with this?

Ebay will not survive this mismanagement.

Shame.

[ruby*ryan]

You should get the option for Custom if your item is less than £10.
I was playing around with it yesterday. I made a listing for an item for £3, I had the Custom option, but if I changed the price to £12 and clicked out, a little note came up at the bottom of the screen, 'Postage options updated' and Custom had gone. Switched it back to £3, got the note and Custom was back!
It may have been a test, but if so, I hope they keep it as it worked well for low value items that can be sent with a stamp.

[foresterdon]

Nope.

Even at £1 or less it won't give me Standard letter option and absolutely no Custom Option.

They seem to be going through seller by seller and forcibly changing postage terms with no consent or notification. Must surely be illegal?

[zoomingmouse]

If you manage to get the page in the screenshots below you seem to be able to get the custom option so you can charge any amount for postage & add either 2nd or 1st class letter options under primary service <this was in the stamp cat>.

I've not posted a test live, only saved as a draft so not fully tested, but the whole SD is a total mess - change one thing break another. 

If you can't get the option try clicking on collection only & then back to postage - I sometimes have to do this to get the desired option.

I'm using a desktop, Windows & Firefox if it makes a difference

[xyz307xyz]

Is the item in one of the Opting Out categories?

https://www.ebay.co.uk/help/selling/posting-items/setting-postage-options/simple-delivery?id=5575#se...

[xenavsbuffy1]

Is it Android or Laptop you are using, if laptop you will get the option, if your using your Android I'm assuming there are a lot of differences this could be one of them 

[marco@ebay]

Hi foresterdon, thanks for your post.

I was checking for you there, and the option seems to be coming up. What kind of item are you trying to list, and could you please take a screenshot of what you see, so I can take a further look for you?

Thank you,

Marco