Be Aware! Offer prices INCLUDE the Buyer Protection Fee

[meditative-moods]

I made a sale on my personal account this morning for a set of headphones that I had listed at £59.95 with it set to auto accept offers over £50.00.

A buyer made an offer 10% below asking price, so £54.00 and as I have it set to auto-accept above £50.00 this was accepted, however, when the email for the order came through, I only receive £51.23 as the Buyer Protection Fee of £2.77 is INCLUDED in the offer price.

In my opinion, if the buyer has offer £54.00, I should receive the £54.00 and the BPF should be added to that.

Just be aware if you have offers, particularly on lower value items, as this change will make most low value offers pointless to sellers.

eBay seem to be on a path to self destruction, not giving a thought as to how their imbecilic changes affect real people 🤷‍♂️

[papso22]

While I agree that the information is not well presented, consisting as it does of different views for buyer and seller in different places as well as including and excluding VAT, overall it does work as set out in the guidance.

Buyers pay the buyer protection fee as part of their agreement with ebay.

Good luck with Martin and TS though.

[corriefan2241]

Hi, pinkrabbitprinces82,

You certainly seem to be on to something. 

🤞🏻 you get some answers.