12-02-2025 11:56 AM
I made a sale on my personal account this morning for a set of headphones that I had listed at £59.95 with it set to auto accept offers over £50.00.
A buyer made an offer 10% below asking price, so £54.00 and as I have it set to auto-accept above £50.00 this was accepted, however, when the email for the order came through, I only receive £51.23 as the Buyer Protection Fee of £2.77 is INCLUDED in the offer price.
In my opinion, if the buyer has offer £54.00, I should receive the £54.00 and the BPF should be added to that.
Just be aware if you have offers, particularly on lower value items, as this change will make most low value offers pointless to sellers.
eBay seem to be on a path to self destruction, not giving a thought as to how their imbecilic changes affect real people 🤷♂️
12-04-2025 5:09 PM
12-04-2025 5:27 PM - edited 12-04-2025 5:28 PM
If you list as a BIN then ebay add the BPF to your chosen price when setting up the listing, so that the price the buyer sees, and pays, from the live listing includes the BPF.
In other words, the BIN price, which is what the buyer sees, is not the price you enter when setting up the listing.
12-04-2025 5:31 PM
It was announced in the press at christmas that ebay and etsy were thinking of joining forces because both have been struggling
15-04-2025 7:13 AM
Thanks for this! I had no idea. I was just about to moan at my buyer who said he'd made an offer of £105, then realised the BPF must have been deducted when I added it to what I would get. How can this in any way be right?! Much as I decry the recent changes eBay should be consistent, the BPF is added to everything else for a buyer, now they are snatching it from the seller! I think I've just received that last straw to give up using eBay to sell