Another Simple Delivery question

[comicscotty477]

I've decided to bite the bullet and have a go at Simple Delivery.

I'm selling my LP collection, so it's pretty straightforward to set the correct price

I've excluded Evri as an option, as I've had issues with them in the past.

I added in the cost of a Royal Mail Standard Delivery (£3.74) to each item.

I then set postage as being free and set seller pays.

I tried it as a test on one LP - Chris de Burgh - Flying Colours

It looked ok, until I clicked 'See details' 

It showed two options. Free delivery (zero cost post that I pay) ...and £4.25 Express delivery.

Questions are - where did this come from? If the buyer selects the £4.25 option - who pays it?

[suelel1968]

Hi, your item does show as free. I put CDB in my basket and I had the option to pay  for the express delivery. 

As a buyer, I would find that annoying as I am already paying for delivery in the item price. So I decided not to buy CDB ........

Really in this instance it would be good to have the uplift to the original postage cost that you were paying on the free post for express delivery. 

[comicscotty477]

It does seem to be at odds with itself. So it was definitely the buyer that was expected to pay £4.25 for 'express delivery'?

[sml192 · Accepted solution]

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@comicscotty477 wrote:

It does seem to be at odds with itself. So it was definitely the buyer that was expected to pay £4.25 for 'express delivery'?

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Yes, as daft as it may seem that is indeed how it's meant to be:

'If you'd like to offer free postage, go to the 'Who pays?' section and adjust the toggle to select Seller pays. When your buyer completes checkout, you'll be charged for a postage label for a standard delivery service and the cost will be deducted from your account.

You can find the cost of the label by going to the Postage labels page in My eBay. If your buyer selects an express delivery service instead, they'll pay the full delivery cost and you won't be charged.'

[comicscotty477]

Thanks for that. I thought I was missing something 🙂

[comicscotty477]

I don't suppose there's a way to bulk edit multiple listing and change them to SD?

[comicscotty477]

After all that, it seems I can't switch over to SD at the moment.

The system is changing the SD postage from £3.74 to £3.12 on several listings.

£3.12 would be around the price for using Evri. I've checked and Evri is still excluded on my options, so no idea what's going on.

I don't want to but I think I'm going to pull my listings and wait until ebay have sorted the glitches out.

[maggies.pots]

I am sure I read that if you offer free delivery you will be still be charged as ebay will send you the code or label for posting. So you still won't be getting out of the SD system.

[suelel1968]

Yes, so free post is now over double what it could be for buyers for express delivery, which doesn't appear to be any quicker anyway. 

[comicscotty477]

I was ok with that?

I had changed all of my listings over to SD with free postage and set the option to seller pays.

I then realised that if a buyer decided to buy more than one LP from me, I would be paying multiple postage costs for every LP the buyer bought in that transaction.

I couldn't see a way for me to combine postage costs, so I've change them all back and will just have to end the listings on the 15th.

To be honest though, sales have been poor since Buyer Protection hit. I tend to sell individual LPs at relatively low cost and BP has made that an unattractive proposition for buyers.

After the 15th I'll stop listing LPs and wait to see if ebay change anything for the better.