40 year old platic toy broken, buyer wants refund

Hiya guys, sold a classic toy, a 40 year old MB Games bigfoot monster truck, buyer gave it to his grand childen at christmas to play with, they broke it. now he wants a refund.  ebay said hes entitled, under seller guarantee. 

 

buyer is known to be an evasisve and bad seller

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Re: 40 year old platic toy broken, buyer wants refund

You need to upgrade to a business account.

 

A Business seller is someone who buys or makes and item to sell on.  They need to be registered as a business to meet the requirements of UK law. They need to declare income to HMRC (eBay will be providing HMRC with your details anyway even if you masquerade as a private seller so it's vital to keep correct accounts for your tax return). You can obviously offset more expenses as a business seller, but can't offset any at all as a private one.  

 

To correctly register as a business seller simply go to your Personal Information in your account and to the right of Account Type, which will be showing as 'Individual'  you'll see an Edit option.

 

https://accountsettings.ebay.co.uk/profile

 

This doesn't affect your feedback profile or any current listings, it merely upgrades your account so that you're legally compliant. 

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Re: 40 year old platic toy broken, buyer wants refund

" A new plastic toy should be fit for purpose (children's play)"

Older toys can have hazardous materials in them.

Like leaded paint etc

So kids should not be playing with a 40 year old item.

 

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