simple delivery

[flowerpower37-uk]

just had a good look at a new listing with simple delivery as the option selected.

Royal mail large letter  under 100 gr is no longer an option with ebay's new simple delivery systems.

it is now up to 750gr with a cost of £2.74 whether your package is 100 gr, 250 gr or 750gr.  However if you purchase shipping from Royal Mail online direct the 48 hr tracked large letter is only £2.70 again whether 100 or 750gr

in ebays email about this new system they quote

Save 20% off postage costs*: Get competitive rates to offer standard and express delivery with Royal Mail and Evri.

maybe my maths is wrong but ebay are already charging 4p more than royal mail and if there is 20% off surely my shipping cost with the new 'SIMPLE DELIVERY' should be £2.16

any thoughts ?? am i being too simplistic ??

[tomsrunning]

Currently for a small parcel that weighs between 1 and 2kg using Royal Mail (buying through eBay online) using Tracked 48 I pay £3.39. Under this new system I think I will now have to pay £4.27 for  this. So a 26% increase.  Seems unfair. 

[arty.crafty.books]

SD is available up to 20KG. So, what happens if you select weight of 22Kg or above for the listings (nevermind what the actual one is) . Does it go to custom / chosen business postage policies?

Anyone tried that?

Horrid, greedy and unflexible policy - on the help page (link here)  there is option to provide feedback - feel your boots and have your voice heard.  

https://www.ebay.co.uk/help/selling/posting-items/setting-postage-options/simple-delivery?id=5575

[flowerpower37-uk]

i agree  ebay are telling us that it will be tracked with their shipping but they are not being transparent about what the actual shipping they are calculating their price on.  My small parcels are £3.39 when i purchase on line with royal mail and I know it is £3.39 - so what are ebay actually calculating their prices on??  they say there are no fees with the new shipping system, they don't pay for me to us sticky printable labels so why the difference.  are they using 24 hours shipping - come on ebay tell us what it actually is !!! so we can actually understand as sellers what we are paying for or what our customers are paying for

[andymank1964]

Like you most of my items are large letter up to 100 grams,which currently costs £1.55 to send. It seems like a complete oversight by Ebay to essentially do away with postage for  items weighing 0-500 grams which will now be charged at the higher cost of  £2.70 which is the Royal mail 500-750g price instead of £1.55 making it impossible for people to sell low cost,low weight items.

For instance a 1.99p Birthday card with free postage will now cost the buyer £4.69 + fees! Nobody is going to buy these types of items...

As so many others have sadly said "another nail in the coffin"

[flowerpower37-uk]

hi andy
I spoke to ebay and spoke to a lovely lady and if what she says is correct. As long as you have your package weight and dimensions correct on your listing and the item is a large letter size and under 100 gr and is also less than £10 you will not have to use the simple delivery system.

in the email i received this morning from ebay about the changes it says that there are exceptions to having to use the new system and the above is one of them - i just hope that I have the correct information from ebay agent . I have just been through all my items with bulk edit and made sure they are all correctly weighted and sized and shipped with royal mail large letter 2nd class - hope this helps

[andymank1964]

Hi Flowerpower,

Thanks for the update,hopefully that is correct, although I don't understand why Ebay didn't just say what the exceptions were in the new announcement.It would have saved many concerned sellers a lot of anxiety!

Fingers crossed & Good luck in the future.

[moblac-47]

Hi Flowerpower,

Can you point me in the direction of where it says in the T&Cs about the 100g exception please? I've had a good look and can't find it. Like Andy in the post above, the majority of my items are LL under 100g.

I've just tried re-listing an unsold item and have tried to use SD with the package being a Large Letter under 100g, but no matter what combination of weight/size I select, whether the buyer pays for postage or I pay, it always comes up as £2.70.

[flowerpower37-uk]

Hi
there is nothing in the T & C's anywhere. after i read the original email it states - a few exceptions' mystified i rang ebay and asked them a few questions about the new simple delivery and one questions I asked was about 'exceptions' and 'low priced items' and the lady I spoke to asked her supervisor and stated that items which are under £10, which are large letter size and under 100gram are part of the 'exceptions'
If ebay had put this in their T&C's, Q&A or somewhere it would have saved a lot of people a lot of grief and stress.

EXTRACT FROM EBAY EMAIL Starting from 15 April, Simple Delivery will be the only delivery method available for private sellers when listing most items. There’ll be a few exceptions, such as low-priced,

[likuli_39]

It might be just me, but why can't i see the option to enter the package size any more? Do i have to input it only in item details and hope eBay is somehow going to notice the weight of my item? Is anyone else experiencing this?

[flowerpower37-uk]

I also looked and found nothing in the main listing page. but if you select a couple of items and then bulk edit - you can then add package sizes, weight, and also the shipping service you will use. from my conversation with ebay customer services it is really important that pacxkage sizes and weight are correct. hope this helps

[andha-21]

Not wanting to quash hopes, but within the terms and conditions they also allowed themselves to make changes without notice.

Also if you read a cross section of the threads here you will see various patterns forming, one of which is that eBay CS are notorious for talking bs.

So tread carefully and allow for the fact that eBay do the best thing for them, the rest of us are just collateral damage/resources.

[flowerpower37-uk]

after my conversation with ebay and them saying that under £10, under 100 gr, large letter etc would be exempt from simple delivery- i have fingers crossed that they were being truthful and the supervisor i spoke to actually knew what they were saying and not fobbing me off - will find out on 15th apri

[andha-21]

15th is for new listings.

Officially they say they start changing current listings on the 7th, but from posts here it looks like they may have started yesterday.

[yoda954]

It's an ill-thought out scam that eBay are running here. 

Buyers from private sellers are hit with a charge that is completely unreasonable...of course if they buy from  a business seller, there is no 'Seller Protection' racketeering going on!

Long has it been the case that ebay want to riod themselves of private sellers (AFAIK)...if they really hate us that much, why don't they just close down all private sales...?

I'm off to another site ASAP !!

[flowerpower37-uk]

I remember when they 1st introduced the buyer protection fee for customers to pay when buying from private sellers there was an email from ebay and a little sentence which stated something like ' and we will be migrating private sellers cross to business sellers' not exact words but something like that - i will try to track down the email they sent. it would not be so bad if ebay provided all of the royal mail services eg large latter, small parcel etc and were open and transparent. i think this has been ill thought out or perhaps you are right they just want rid of all private sellers.

[3rdtimelucky64]

Yup. The majority of my sales are under £15, Large Letters of under 100g, so I’d generally charge £1.75 (the Royal Mail price being £1.55 - prior to the recent increase). Simple Delivery INCREASES them to £2.70. With Buyer Protection Fees that’s increasing the costs by around £2.50 per item - so around 15%! On the few occasions when something has gone missing Royal Mail have refunded me the full cost of the item sold - using standard delivery with Proof of Posting. There’s NO NEED to have tracking on low value items, so ebay f*ck off with your stupid policies

[flowerpower37-uk]

i have been through all of my items and made sure weights, sizes etc are all correct and the items which are small parcel size i will see what ebay do. i am waiting for 15th apr to see what actually happens and if they do start charging £2.70 for my large letter items and 3.79 for small parcel sizes, i might consider closing everything on ebay down and going elsewhere which is not what i want to do as I have been on ebay since 2010 - i hope ebay read all these posts and really understand how unfair this new system is - they have totally removed small parcel sizes so they are making sellers or customers pay for something which is more expensive and that they do not need

[edwardian-dreams]

2.80 is the new LL tracked 48 price for all LL weights for postage bought at post office so 2.74 is a slight reduction 

2.70 is the new online price 

all SD post has to be tracked 

only if you can use custom postage can you avoid this and do your own postage 

custom being allowed for less than 100g and value 10£ or less (incl the BPF) provided fits into envelope or as I read a post somewhere LL too

Won’t  see exactly how it works till the 15th when the new system is properly in

at the moment you can still do custom postage but on the 7th they’ll start messing with peoples listings so no point really 

[brainuk]

If you need to know how incompetent eBay are now, they have EVRI as a business partner! Really eBay? Whay bright spark thought that one up?