URGENT ebay Simple Delivery is missing the 'small parcel' size, the most used size for clothing

[angelline-kimono]

I truly hope eBay look at these posts and can fix this very basic and I believe major problem. The simple delivery size and weight options are missing the size of Royal Mail small packet which is the most used size of packet clothing and small goods.

Royal Mail, small packet is size 45x35x16 and with Tracked 48 mail it goes up to 2kg and costs £3.39.

SURELY YOU MUST INCLUDE THIS OPTION, AS IT THE MOST USED PACKET SIZE FOR CLOTHING!!!!

I have used this size packet for pretty much all of sales of clothing over the last few years.

Now the only size, I can chose for my clothing sales is "up to 1kg, 61x45x45"  or up to "2kg, 61x45 x45". This equates to Royal Mail medium packet and costs £3.74.

Why do I need to send my small packets as medium packets at extra cost to myself and my customers?

The simple delivery options need to include the small packet size "1kg 45x35x16" and "2kg 45 x35 x16". 

I saw this morning that the new simple delivery  format is becoming mandatory on 15th April so this needs fixing URGENTLY. 

Surely it is untenable for ebay to make it mandatory for sellers and customers to pay more for bigger parcels than they are actually using?

PLEASE PLEASE FIX THIS. THANK YOU.

[mking007]

same,  this simply delivery option, should not be forced onto sellers without it working 100% correctly in the first place.

If its not broke, don't fix it... comes to mind !

[sugar.n.spikes]

I have spoken to Customer Service about this and they are just saying that they are waiting for feedback and it may than be changed, so everyone get in touch with CS and you never know they may see sense!!!!

[angelline-kimono]

Hi thanks, yes I spoke to customer service this morning before posting here. They said they will pass it on but I don't know if anyone gives a damn. I raised the question about the lack of postal options way back when simple delivery first started and they haven't done anything about it yet. I was ok using the custom postage but if they are going to make the simple delivery mandatory, then we have no choice and they really need to change it.