Simple

I listed an advent calendar on buy it now & picked simple delivery with medium parcel & correct weight ip to 10kg, sold the item & when checking postage paid for Evri it’s states £3.42, not the rates starting from  £5.88, why has this happened, buyer paid, I can’t add anymore postage & the advent calendar is heavy & I want compensation of £200, any advice would be great 🙏

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Simple

£3.42 on your listing was for click and collect.

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Simple

Thank you, so how much compensation does this give me if parcel goes missing?

Am I safe to just go with the Evri & print the postage label? 🙏

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Simple

With Simple Delivery eBay provides protection against loss or damage for the full value of the item.  Items need to have a Buy it Now or Auction start price of £750 or less to be eligible.   You will, therefore, br perfectly safe to go ahead and use the label supplied.

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