I bought the postage label through ebay (postage payment shows as Shutllmite on my bank statement) to send my item on 24hour delivery via ParcelForce. It arrived 4 days late(!) and I now want to seek compensation. On the Parcelforce website it says I can only claim if I booked postage directly through the ParcelForce website. However, there appears to be no way to claim compensation via ebay or through Shutl for the delayed delivery.
Does anyone know how I go about making a compensation claim?
