Monitors unable to be bought 2 at a time

[iadickso4]

Hi, I have 2 monitors for sale. I have been messaged asking why people can't make an offer for 2 monitors. They get the message that this seller won't send to their address. But if they offer for one then they are allowed. Has this happened to anyone else or do I need to change settings? 

[porte2425]

It sounds like a bug. Possibly it is to do with Simple Delivery not combining postage costs properly for 2 bulky items? If I add 2 to my basket, it comes up that delivery is free!

If a buyer is genuinely interested, you may need to relist as one single listing for both monitors.

[**peaseblossom**]

If it's extra large you can opt out of Simple Delivery, which ironically tends to complicate things, and relist using your own choice of postage.     Just follow the advice on here:
https://community.ebay.co.uk/t5/Seller-Central/How-do-you-list-anything-bigger-than-61cm-Part-two/m-...

You might also try putting their ID on your exemption list to remove any blocks:
https://www.ebay.co.uk/bmgt/ExemptBuyers

@iadickso4