Never thought I would say this BUT-Simple Delivery saved me a load of grief!! Sold a quite high value item-buyer chose Evri. Now we ALL know how useless Evri are-must have lost about 5 of my items previously and all you can get is a Chatbot and an artificially sympathetic standard reply "must be lost in the system-so unfortunate" etc. Anyway, the tracking was unchanged for 4 days-ALWAYS an Evri red flag-buyer asked where the item was. Asked e-bay who said she should put in a claim. This she did and e-bay messaged me "you're covered-we'll take it from here". 2 days later, Evri tracking took off like a rocket-"in depot-out for delivery-delivered"- and one happy buyer. Moral-when we, as the general public, contact couriers, we are fobbed off. The mighty e-bay, despite their faults have the power to kick ass for both buyers AND sellers. If I had NOT sent this SD, I would a) have been liable for a refund and b)been another statistic of Evri's apparent lax attitude. SD worked for me!
