Ebay changed my postage rm to ups

[breeze_7089]

Hi after the sale eBay has changed the Royal Mail postage to ups and I can’t seem to change it. I have accepted then cancelled the ups label but when I go back I can only accept ups again. Do I just buy Royal Mail label at the post office and enter the tracking details and this will satisfy eBay and release my payment including with the buyer postage payment ( when delivered) or am I tied in to ups which is twice as much £?

I’m going round in circles 

please help 

[c_of_e84]

Looks like paclink need to boost there parcel volume with UPS.

[breeze_7089]

How do I get out of only being able to accept ups? 
I’ve accepted and cancelled once (god knows when I will get the refund back) went to select postage thinking I would get the choice but I’m now in the loop again where I can only accept ups , which means accept and cancel (another £20 for refund) 😡 

do you know if I just enter a tracking number from Roysl Mail (physically going and paying postage at the post office) I will be paid?

[tressygirl]

Can you not delete UPS as a postage option here:

https://www.ebay.co.uk/ship/prf/simpledelivery.

You can use your own postage,  but will not be able to add that new tracking,  because of this your payout for those items,  will be held for a minimum of 14 days.  Should any case for item not received be opened later,  the new tracking can be added to the case details.

@breeze_7089 

[breeze_7089]

Thank you 😊 

I’ve not selected ups as an option (unless there’s something in the background I’m not aware of) I did drill into paclink link (just above the ups suggested postage label )  which took me to another site , although still linked to eBay (that’s what it said) for a label which was cheaper by £10. but more than the RM price  by £2.00. But finding a drop off point for ups isn’t clear, so more checking before I opt for this option. Other than this I will pop to the post office 🤦🏼‍♀️

I think the challenge is down to the item is required signature age restrictions. But eBay should not stop RM who offer this service. 

appreciate your help. 

[jckl1957]

Was it the saws?

You can't send them using Royal Mail as they no longer carry bladed items.

[breeze_7089 · Accepted solution]

Hi, yes it was, I hadn’t realised as the RM postage option was available to use. 
it’ll have to be ups. 
thank you for helping to clarifying this, I know now for future. 
cheers and have a good weekend 

[davrman]

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@jckl1957 wrote:

Was it the saws?

You can't send them using Royal Mail as they no longer carry bladed items.

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According to the Royal Mail web site here: 

https://help.royalmail.com/personal/s/article/Prohibited-and-restricted-items-personal-customer-guid...

...saws are classed as "Sharp or Pointed Items" not "Bladed Items" and can be accepted with suitable packaging. Whether eBay understands the difference is another matter, of course. 

[str11p]

The saws are not on Simple Delivery, so you can send them how you like (as long as the carrier accepts saws).

i.e. You don't have to buy a label on the ebay website (or through any link).

( @tressygirl is UPS on some people Simple Delivery options now? It's not for me.)

[tressygirl]

Sorry @str11p   you are correct answering a previous question on Evri I had that great courier in mind when answering.  There's no UPS to delete!