EBAY message 'there is an issue with royal mail"

So yesterday and today when you go and buy a royal mail label you get a red warning there are issue with royal mail but no explanation of what the issue is. I am sure its been discussed a billion times but what is the current issue?

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Re: EBAY message 'there is an issue with royal mail"

No answer, but I've just gone to buy a label and seen the same warning.

I'm not happy to pay for a label with a red warning notice next to it so will go directly through the Royal Mail site.

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Re: EBAY message 'there is an issue with royal mail"

Royal Mail website service updates says Batley, Bicester, Mill Hill, Oxford East and Whitehaven are affected by absences or other factors.

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Re: EBAY message 'there is an issue with royal mail"

We noticed the red warning notice on Royal Mail label buying menu this morning just now as writing this post.    What do we have to do?  Do we buy other courier label?  Evri or Yodel seem to be the option.   But we haven't used Evri or Yodel for so long time, not sure what their delivery services are like these days.

 

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Re: EBAY message 'there is an issue with royal mail"

We had to go and buy the label from Royal Mail website due to this problem on eBay.

A bit of hassle due to manually typing the buyer's address details, but a RM label was generated with tracking number  from Royal Mail website directly,  which looks OK.

 

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Re: EBAY message 'there is an issue with royal mail"

Anyone know if this has been resolved?

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Re: EBAY message 'there is an issue with royal mail"

Hi all,

 

This is an issue from our end, and we are currently working to get it resolved. Once this is resolved, I will post back here to let you all konw.

 

Thank you,

Marco


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Re: EBAY message 'there is an issue with royal mail"

Is this issue with Royal Mail connected to the apparent ongoing breakdown of the tracking link between Ebay and Royal Mail ?  All my Tracked48 parcels since the 6th October have no tracking updates whatsoever on EBay, despite most of them having been scanned, tracked, and delivered by the Royal Mail.

I was told days ago that the Tech team are working on it but no resolution as yet. Any news?

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Re: EBAY message 'there is an issue with royal mail"

Hi all,

 

Just wanted to let you know that this is still not resolved, but there is improvement. Once this is confirmed as resolved, I will come back here to let you know.

 

@tupola No, this issue is not related to anything else. We have another thread for the issue you're referring to here, in case you would like to follow up from there.

 

Thank you,

Marco

 

 


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