19-03-2025 9:51 PM
Hello people some one has found the opt out for SD on listing page go down to eBay new Sd click advanced settings and there will be a pop up. Click custom postage another pop up click on then all are couriers will be there as they were before this all started
21-07-2025 12:04 AM
21-07-2025 1:03 AM
The steps are
1. Change price to £800
2. It then gives you weight box and dimensions. You don't need to change the weight. Change the dimensions to 62, 47 and 47 which makes it oversized, too big for simple delivery.
3. Change price back to what you want it to be.
4. Then you can add a delivery method and postage price for your oversized item.
21-07-2025 8:25 AM
Follow the workaround exactly, step by step. Do not do anything else but that. It is still working for everyone else so you must be doing something wrong.
For example what you said that you did is wrong - "I followed your advice price
weight and courier .then went in and changed price "
21-07-2025 11:43 AM
They will close the loop!
21-07-2025 12:03 PM
They would have to prevent all oversized items from being sold across the site. Nothing bigger than 61 by 46 by 46. That is a lot of listings!
21-07-2025 5:50 PM
21-07-2025 5:58 PM - edited 21-07-2025 5:59 PM
Customer services /ebay recommend the workaround so they know their system is not working (for whatever logical or illogical reason)
the workaround isn’t cheating the system it’s facilitating it
kafkaesque
21-07-2025 6:13 PM
Thank you for your info. I think the SD is great as long as you're not sending a small individual item. Which unfortunately I am. If I had the choice I would send my item Royal Mail 2nd class untracked which is only £1.55. But that option has disappeared.
21-07-2025 6:20 PM
21-07-2025 6:53 PM
I understand that but in my particular situation, I was selling something for £1.50. So for the customer to have to pay £2.70 on top of that for postage was a bit steep. However I'm trying to get round that by letting them know they can buy multiples without any increase in postage.
21-07-2025 7:16 PM
I also post LL 2nd class post £1.55 at post office. You get proof of posting, I've sold over 1300 items in 14 years and can count on one hand the amount that have gone missing, if they do, I can get refund from royal mail which has easily happened with those handful.
21-07-2025 8:32 PM - edited 21-07-2025 8:36 PM
Your para cord bracelets and keyrings are listed under categories that aren’t exempt from simple delivery
you can list /revise and put under women’s or men’s clothing / accessories to get custom postage
I suppose it depends if people search categories or just type in what they are after
ive never searched in categories when looking for something
I just typed in what I was looking for
EBay make billions of dollars a year
they can’t afford to employ someone who actually understands what they need to do and sort out custom delivery for small light under a tenner items
poor 0/10
22-07-2025 12:39 PM
28-07-2025 5:19 PM
Hi. I don't see anyone ask or answer my questions in recent responses under this thread so I post on here in the hope to get updated information.
I want to post my items using Royal Mail myself on their website. The reason is they have tick boxes to bring printed labels and collect my items for free. That is simple postage for me, no queue for 40minutes at the PO or a drive to get there, simply note down the postcode on each item, done. They drop the labels off and come back in 10minutes for the parcels, it works for me.
I am selling mostly plastic collector toys. What do I have to do to enter royal mail postage with my own labels? Is it change category? Suggestions please?
28-07-2025 6:47 PM
28-07-2025 8:12 PM
ebay are not charging enough for postage and delivery and therefore expensive items are not getting delivered and they are getting lost in the postal system, i am then having to contact and raise a claim for the amount of the item which takes months for them top pay out on.
EG item weighing 2kg large package worth over £100 ebay are charging £3.51 through royal mail, which if you go direct to royal mail they say they postage cost is £7.65
on contacting ebay about this they took me through how to get a refund for their '' simple delivery''
I was able to get a refund and purchase my own label from Royal Mail directly.
28-07-2025 8:41 PM
You just need to check the size and weight when listing. It's irrelevant what RM or Evri normally charge.
"i am then having to contact and raise a claim for the amount of the item which takes months for them top pay out on. " -as the seller or buyer of a lost Simple Delivery item? If seller, as long as it's tracked when you handed it to RM/PO or Evri point, it's no longer your concern. The buyer raises a claim if it's not received - and ebay should pay out quicker than "months".
28-07-2025 10:11 PM
The workaround by Rick still works. You are forgetting to change the package dimensions to 62 by 47 by 47 to make it too large for simple delivery.
28-07-2025 10:23 PM - edited 28-07-2025 10:25 PM
This option isnt there, the largest size you can select is medium parcel 61x46x46, theres no custom option or larger parcel sizes.
28-07-2025 10:30 PM
Rick devised a workaround which is as follows
Change the price to above £750, like £800
You can then change weight to above 20kg, and dimensions to 62 by 47 by 47
Then you can add your own postage choice
Lastly amend the asking price back to what you want
The item will remain oversized and not eligible for simple delivery