Avoiding Simple Delivery

Hello people some one has found the opt out for SD on listing page go down to eBay new Sd click advanced settings and there will be a pop up. Click custom postage another pop up click on then all are couriers will be there as they were before this all started 

Message 1 of 232
See Most Recent
231 REPLIES 231

Re: Avoiding Simple Delivery

Amazonharvey is listening I can assure you I followed your advice price
weight and courier .then went in and changed price and then eBay said
posted adjusted to SD but I will keep trying so that my boxes that are for
bigger couriers can be listed .
Just to be clear Amazonharvey is a woman ?
Message 181 of 232
See Most Recent

Re: Avoiding Simple Delivery

The steps are

1. Change price to £800

2. It then gives you weight box and dimensions. You don't need to change the weight. Change the dimensions to 62, 47 and 47 which makes it oversized, too big for simple delivery.

3. Change price back to what you want it to be.

4. Then you can add a delivery method and postage price for your oversized item.

Message 182 of 232
See Most Recent

Re: Avoiding Simple Delivery

Follow the workaround exactly, step by step. Do not do anything else but that. It is still working for everyone else so you must be doing something wrong.

For example what you said that you did is wrong - "I followed your advice price
weight and courier .then went in and changed price "

Message 183 of 232
See Most Recent

Re: Avoiding Simple Delivery

They will close the loop! 

Message 184 of 232
See Most Recent

Re: Avoiding Simple Delivery

They would have to prevent all oversized items from being sold across the site. Nothing bigger than 61 by 46 by 46. That is a lot of listings!

Message 185 of 232
See Most Recent

Re: Avoiding Simple Delivery

They will close it if everyone keeps talking about it... if you know you know

Sent from Samsung Mobile on O2
Sent from Outlook for Android<>
Message 186 of 232
See Most Recent

Re: Avoiding Simple Delivery

Customer services /ebay recommend the workaround so they know their system is not working (for whatever logical or illogical reason)

the workaround isn’t cheating the system it’s facilitating it 

kafkaesque 

 

Message 187 of 232
See Most Recent

Re: Avoiding Simple Delivery

Thank you for your info. I think the SD is great as long as you're not sending a small individual item. Which unfortunately I am. If I had the choice I would send my item Royal Mail 2nd class untracked which is only £1.55.  But that option has disappeared.

Message 188 of 232
See Most Recent

Re: Avoiding Simple Delivery

Surely you as a seller would like concrete proof of one of your items being delivered. Just sending basic cheapo postage means you open yourself up to tons of abuse from people saying they haven't got it. It's not even relevant having proof of postage for a claim, you need to eBay the thing has been actually received. The amount of messages I read on here of people happy to post things using just stamps in totally incredulous.
Message 189 of 232
See Most Recent

Re: Avoiding Simple Delivery

I understand that but in my particular situation, I was selling something for £1.50. So for the customer to have to pay £2.70 on top of that for postage was a bit steep. However I'm trying to get round that by letting them know they can buy multiples without any increase in postage.

Message 190 of 232
See Most Recent

Re: Avoiding Simple Delivery

I also post LL 2nd class post £1.55 at post office. You get proof of posting, I've sold over 1300 items in 14 years and can count on one hand the amount that have gone missing, if they do, I can get refund from royal mail which has easily happened with those handful. 

Message 191 of 232
See Most Recent

Re: Avoiding Simple Delivery

Your para cord bracelets and keyrings are listed under categories that aren’t exempt from simple delivery 

 

you can list /revise and put  under women’s or men’s clothing / accessories to get custom postage 

I suppose it depends if people search categories or just type in what they are after 
ive never searched in  categories when looking for something 

I just typed in what I was looking for 


EBay make billions of dollars a year 

they can’t afford to employ someone who actually understands what they need to do and sort out custom delivery for small light under a tenner items 

poor 0/10

 

Message 192 of 232
See Most Recent

Re: Avoiding Simple Delivery

Surely you as a seller would like concrete proof of one of your items being delivered. Just sending basic cheapo postage means you open yourself up to tons of abuse from people saying they haven't got it. It's not even relevant having proof of postage for a claim, you need to eBay the thing has been actually received. The amount of messages I read on here of people happy to post things using just stamps in totally incredulous

I send lots of small items with low values under £10. I often use large letter untracked at £1.55 or £1.80 depending on weight and very seldom have a problem. If on the odd occasion someone swears they have not received it you can sometimes bluff your way out by saying royal mail customer services say it has been delivered and sometimes that will be the end of it. If they persist I just refund them Because you won't win an open not received case and refunding someone between £5 n £10 isn't something I'm going to worry about.

Sent from Samsung Mobile on O2
Sent from Outlook for Android<>
Message 193 of 232
See Most Recent

Re: Avoiding Simple Delivery

Hi.  I don't see anyone ask or answer my questions in recent responses under this thread so I post on here in the hope to get updated information.

 

I want to post my items using Royal Mail myself on their website.  The reason is they have tick boxes to bring printed labels and collect my items for free.  That is simple postage for me, no queue for 40minutes at the PO or a drive to get there, simply note down the postcode on each item, done.  They drop the labels off and come back in 10minutes for the parcels, it works for me.

 

I am selling mostly plastic collector toys.  What do I have to do to enter royal mail postage with my own labels?  Is it change category?  Suggestions please?

Message 194 of 232
See Most Recent

Re: Avoiding Simple Delivery

On your listings it say choose your courier evri or Royalmail but you are
not given the label till you down load it .fingers crossed for RM so no
chance now to find your buyers details. But if the given label is for Royal
Mail you can get a pickup free of charge .I have tried everything from over
charging to adding 20 kilo’s in weight then I can get my own label I am
then given my buyers details .but as soon as I change the value back eBay
says postage adjusted
So getting are own courier doing are own postage is not to be .you are in
the hands of eBay alone no buyers choice .
So there is no way that you can avoid SD now .we have had are hands tied
tight it’s are items but it’s eBay rules no way forward
Message 195 of 232
See Most Recent

Re: Avoiding Simple Delivery

ebay are not charging enough for postage and delivery and therefore expensive items are not getting delivered and they are getting lost in the postal system, i am then having to contact and raise a claim for the amount of the item which takes months for them top pay out on. 

 

EG item weighing 2kg large package worth over £100 ebay are charging £3.51 through royal mail, which if you go direct to royal mail they say they postage cost is £7.65

 

on contacting ebay about this they took me through how to get a refund for their '' simple delivery''

I was able to get a refund and purchase my own label from Royal Mail directly. 

Message 196 of 232
See Most Recent

Re: Avoiding Simple Delivery

You just need to check the size and weight when listing. It's irrelevant what RM or Evri normally charge.

 

"i am then having to contact and raise a claim for the amount of the item which takes months for them top pay out on. " -as the seller or buyer of a lost Simple Delivery item? If seller, as long as it's tracked when you handed it to RM/PO or Evri point, it's no longer your concern. The buyer raises a claim if it's not received - and ebay should pay out quicker than "months".

Message 197 of 232
See Most Recent

Re: Avoiding Simple Delivery

The workaround by Rick still works. You are forgetting to change the package dimensions to 62 by 47 by 47 to make it too large for simple delivery.

Message 198 of 232
See Most Recent

Re: Avoiding Simple Delivery

This option isnt there, the largest size you can select is medium parcel 61x46x46, theres no custom option or larger parcel sizes.

 

Untitled.jpg

Message 199 of 232
See Most Recent

Re: Avoiding Simple Delivery

Rick devised a workaround which is as follows

Change the price to above £750, like £800

You can then change weight to above 20kg, and dimensions to 62 by 47 by 47

Then you can add your own postage choice

Lastly amend the asking price back to what you want

The item will remain oversized and not eligible for simple delivery

Message 200 of 232
See Most Recent
Got Postage related questions? Start here: