payments on hold when you sell internationally

I just confirmed that every time you sell internationally and this includes GSP the item has to reach the buyer first before your funds are released. Some of the items I sold were in transit for a month. The hassle is not worth it! I'm not going to wait 30 days or more for my money. I therefore stopped accepting those occasional international sales. 

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Re: payments on hold when you sell internationally

Hi fashionista27, thanks for your post.

 

With GSP, funds will be available within 24 hours after the item is delivered to the UK Shipping Centre. So, once tracking information confirms delivery to our hub, your funds will be released within 24 hours, you won't need to wait until the item reaches its final destination (buyer).

 

You can confirm this information/policy here.

 

Thank you,

Marco 


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eBay
Message 2 of 11
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Re: payments on hold when you sell internationally

my funds did not become available after 24 hours despite of tracking showing it was delivered on Sunday so ebay says one thing and doing another

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Re: payments on hold when you sell internationally

my funds are STILL on hold and it is ebay representative who claimed the buyer has to receive the item even when send abroad

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Re: payments on hold when you sell internationally

now I feel like I have to beg for my own money and waste more time contacting ebay

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Re: payments on hold when you sell internationally

Hi fashionista27, thanks for your reply.

 

If you confirm the item number, I can look into this for you no problem to see what's happening.

 

Thank you,

Marco


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eBay
Message 6 of 11
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Re: payments on hold when you sell internationally

So how come Evri delivered my parcel to the GSP at 6.00am this morning-their tracking is available to view-and the E-Bay page has not been updated?-just another excuse to keep my money for 14 days I think-disgusted by new rules.

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Re: payments on hold when you sell internationally

sorry.. we don't believe you.

 

 

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Re: payments on hold when you sell internationally

after my complaint my money suddenly became available on the same day

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Re: payments on hold when you sell internationally

money became available, so I don't need more help, thank you

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Re: payments on hold when you sell internationally

Not sure this is true. I sold a turntable that left the eBay hub days ago, it's now in Yokohama but, as yet,  no funds.

 

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