Hi red357rose, thanks for your post.
If a case is filed, funds would be placed on hold for that transaction. If you have an outstanding balance, funds may be deducted to cover the outstanding balance, and things like that. So, there might be something like this impacting your payouts at the moment. If you go to your payments section here, you can see a breakdown of your payouts (in case there are any deductions) and you can also see if funds were placed on holds and why (in case you have had any funds being held for any particular cases).
Hope this helps,
Marco
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