eBay Help
Payments
Payments related discussions, questions, and input shared here
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Start a conversation

Seller News: October 2025

Read the latest updates to streamline your selling experience.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

Play Pause

Forum Posts

Start a conversation

Your payouts are blocked while we review your account

My payouts are blocked for 13 days already, and every time I contact ebay they say will go escalate the problem and wait for a call in 24 hours, nobody calls. Have more than 15 years this account without problem and now thousands of pounds are blocke...

User avatar by • Contributor
  • 2304 Views
  • 34 replies
  • 2 kudos

Payment Holds nightmare

Every time a payment is due to be paid out eBay fails to process.I’m just fed up with these holds and not being released on the date given. The items are delivered days before with positive feedback. I’m a seller of 3+ years above standard. This just...

refunds

I issued 2 refunds to a buyer yesterday , it is showing completed at my end but the buyer hasn't received the payments.Any idea?thanking you in anticipationAndy

User avatar by • Contributor
  • 65 Views
  • 1 replies
  • 0 kudos

"emerging technical issue" July 15th

Has anyone else had problems trying to withdraw funds today? "Withdraw" button is greyed out. I did a livechat who said there was an emerging technical issue and it was being looked at. There wasn't any real sense of how long it might take, or if I c...

Payment/Accessing Funds

Hi thereI have sold an item from Ebay, the funds were available on 9 July 2025 but I have no option on my portal to withdraw the funds.Can anyone suggest what I can do?Kind regards

User avatar by • Contributor
  • 281 Views
  • 7 replies
  • 1 kudos

money on hold

I was assusred my funds would come off hold and be available in my ebay account today ( the 11th) after waiting for 2 days to receive them ( which is a crock) any one have anyothr way of contacting Ebay other than their rubbish chat bot?

User avatar by • Contributor
  • 122 Views
  • 2 replies
  • 0 kudos

Ebay not paying sellers

Ive tried to raise 3 x via the useless "Live Chat" today. 3 x ive had different answers. Item 146545960809 was delivered 2 days ago. Ebay stated id receive funds today. It was delivered in the morning. It still says "funds pending release" and I've n...

Preferred for selling costs - Issue

I have an outstanding fee of 100 pounds to pay for a partial refund.I have all correct bank, address and cards added as Preferred for selling costs but I am not able to use that card to pay for the fee. Do anyone know if there is a solution for this?...

Our dear old ebay in now hardly unrecognizable.

I've been an active and loyal seller on ebay for 24 years but over the last few years the stress is becoming unbearable, recent sales of over 70 items (€800) remain unpaid by ebay. I am 73 and floundering after investing close to a thousand euros wit...

Resolved! Payment withdraw

Seems there is an issue this morning regards withdrawing your money out of the account - keeps asking me to sign in over and over and over again - anyone else having this issue?

Payment method

I've just placed a order , and have PayPal as set preference for payment but it's taken it out of my bank account anyone know why

On hold payouts

Hi fellow sellers,I've been selling on eBay since 2013 and have seen the platform evolve over the years — both the good and the challenging parts. However, I’m currently facing a situation that has left me confused and frustrated.The item was deliver...

User avatar by • Contributor
  • 866 Views
  • 5 replies
  • 2 kudos

Getting Paid Policy

Am I going mad or does the new Policy on getting paid state for Private Sellers.... Getting paid for items you've sold | eBay Items sent by postFor tracked orders with a subtotal (excluding postage, fees, taxes) of £750 or less, funds will be availab...

User avatar by • Contributor
  • 287 Views
  • 9 replies
  • 0 kudos

ebay uk shop v ebay usa shop

Im just wondering why the uk ebay start up shop is £27 + vat and you get 350 listings for this per month. While over in the usa they pay 28$ works out about £20 and get 1250 listings per month it would be nice to be the same

Got payments related questions? Start here:

Featured Posts

Top Solution Authors
View All
Top