Where`s my payment?

[burnley6656]

Hello all.

I sold an item 9 days ago and still see "total funds £146.00" and  "eBay balance" £0.00

I posted on the 31st of March and it was delivered before 1pm on the 1st of April. All positive feedback sent and received.

Why am I still waiting for my funds to be made available?

tia

Steve

[marco@ebay]

Hi burnley6656, thanks for your post.

If your eBay balance reads 0, it would mean that the funds are not available as of yet. Please note that for the amount in question, positive feedback wouldn't trigger the funds to be released. In this case, only tracking number confirming delivery, would release the funds after 48 hours. 

I've just taken a quick look for you there, and the transaction I imagine you're referring to has no tracking details on it. If you have a tracking number that confirms delivery to the address of the buyer, please add it to the transaction in question, and that will help you get the funds released. Otherwise, the funds will automatically be released after 14 days.

Thank you,

Marco

[burnley6656]

There was absolutely no point in adding a tracking number if the item was
delivered within 12 hours if postage!
Feedback should be all that's needed. This looks suspiciously like a
synical new revenue stream for ebay.
That's me finished selling in ebay.

[daveninvest]

A tracking number can be helpful for a fully tracked postage, but most items are probably sent Royal Mail 2nd Class Small Parcel - or similar. Whilst a postal reference / track number is provided when the label is paid for, the PO are not reliable in confirming delivery - they say an "update will only be provided when we attempt to deliver your item". So, no update from the PO means, to eBay, not yet delivered despite the buyer advising the seller that an item has been delivered successfully !