eBay Help
Payments
Payments related discussions, questions, and input shared here
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Start a conversation

Seller News: June 2025

Keep your sales momentum strong this summer with our latest updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

Play Pause

Forum Posts

Start a conversation

Resolved! Permanently suspended - funds on hold

My account has been suspended, with all products delivered, yet all of my funds are on hold (around £500) I spoke to eBay, and I was told I'd have to wait '170 days or more' to receive my funds. Has anyone else experienced this? Did you get your fund...

Resolved! Accepted an offer, but listing still active and buyer can't find a way to pay through the portal

I have a listing where I accepted an offer from the buyer, it says 'awaiting payment' but they can't see ithttps://www.ebay.co.uk/itm/286519584775 We've gone around in circles messaging for an hour to try and fix it - but I can't make any changes to ...

MC011 Action required - Payouts on hold

Hello electro_worlduk,We require additional information to review your account. Your payouts are on hold until the review is completed. For more details on payout holds, see the Payments Terms of Use.Here’s what you need to do:- Resolve any outstandi...

Payment method sucks

This new eBay payment system sucks, I've had an account 8 years, 100% positive feedback.I post my items straight away and always with a tracking number.eBay insist withholding funds, when you run your account correctly why do they insist holding your...

Cannot remove card

My funds came in but I am unable to withdraw it to my account. In order to do so, i need to remove an old card that I can't remove because I don't remember the full credit card number. What can I do?

PAYMENTS - THIS RIDUCULOUS NEW SYSTEM

i HAVE USED EBAY FOR AROUND 30 YEARS around 20 years with my current details and previously in the early days around 10 years with different sign in name which incorporated a house name from which we moved! Anyway as from now I have ceased to use Eba...

Resolved! Payout Delays

Morning all, Over last 2 or so years since I've used ebays own payment system payouts have hit my account instantly when requested. Today though I've done a request and no payment into my account. Have received the standard ebay email saying payment ...

Verification

HelloCan i upload a provisional driving license on ebay for verification?

Received item not shown as delivered

A simple question. I posted parcels to two different buyers at the same time using the labels that Ebay encourages to use. One parcel was tracked and marked as delivered and I received payment. The other parcel was simply marked as despatched (which ...

Ebay holding my money ransom

Posted again as answer incomplete.I have never sold on Ebay until this year. As we are downsizing, I have been selling old items from our loft which we have owned for years or been left by family who have since deceased. These items were purchased wi...

User avatar by • Contributor
  • 2889 Views
  • 52 replies
  • 7 kudos

I'm a private seller and Ebay are asking for details for HMRC.

Hi can anyone help me with this. I am a private seller and Ebay are asking for details for HMRC. They will not pay out for the items I have sold in the last few weeks until I give them my details. I am not selling much one or two items every week or ...

User avatar by • Engager
  • 202 Views
  • 6 replies
  • 1 kudos

Funds not released early despite fulfilling criteria

In the eBay policy page it says: Items sent by post Tracked: Funds will typically be available 2 calendar days after we receive confirmation from the tracked service that delivery to the buyer or pick-up location was successful. For example, if your ...

Got payments related questions? Start here:

Featured Posts

Top Solution Authors
View All
Top