I've waited 7 weeks for a payout, with still no change...

[twowords7]

I made my last payout on 24th February and haven't been able to make one since. Nobody at eBay customer service has been able to help and still I cannot make a payout. I've followed all the advice from CS but no joy. Has anyone ever been compensated by eBay for a situation like this?

[marco@ebay]

Hi twowords7, thanks for your post.

Do you know the reason of why you're unable to withdraw your funds? Like do you know if there was a restriction/suspension placed on the account? Or maybe you haven't verified your details?

Thank you,

Marco

[twowords7]

Hi. No. Customer service can’t work it out. A lot of people have been trying. EBay leadership team are now looking at it but there has been no change yet. Very frustrating.
Sent from my iPhone.

[marco@ebay]

Thanks for your reply, twowords7.

Due to the nature of your query, I might not be able to do much over this channel, but good to hear that this is being looked into for you. If you need further assistance, feel free to let me know, and I will see if there is anything I can do from my end.

Thank you,

Marco

[twowords7]

Hey Marco

If you could make the team realise that this has been going on for far too long. Seven weeks and I'm still waiting to make a payout. I don't understand why someone in customer service has not said 'enough is enough', and come up with a solution for me. Surely there is someone in customer service with the authority to make a manual payment?? It seems farcical that I'm still struggling to find a solution. I should be financially compensated.