trying to find item

[jo_4481360]

bought an item and it is not showing on my account 

possibly bought on guest account not sure though

added order number and still saying it can't be found on my purchases 

[**peaseblossom**]

Here's info about guest purchases:
https://www.ebay.co.uk/help/buying/returns-refunds/returning-item/returning-items-bought-guest?id=40...

[fargvs]

Guest purchases  will not appear on your eBay account summary --- can be found here > 

Using a PC/Laptop, --- see if you can find the email  Guest order Transaction number details using the  Blue button in the link below --- Case options within 30 days from sale are there if needed > 

https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/returning-item/returnin...

https://pages.ebay.co.uk/ebay-money-back-guarantee/