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sent with Evri on 2nd April but not delivered yet.

I used Simple Delivery recently and sent 3 orders on 2nd April. One of the buyers contacted me today saying it had not been delivered. I checked the tracking and it said it had been picked up so it's not even out for delivery. What a farce this is. I checke the other two and 1 said the same and the 3rd one had been delivered.  Only 3 deliveries and 2 haven't been delivered since 2nd Apr. I am going to make sure I toggle Evri off on my future listings. 

I reaslise ebay will be liable but what is the time after sending that the buyer can make a claim?

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Re: sent with Evri on 2nd April but not delivered yet.

A buyer can open a case for item not received one day after the last estimated date for delivery.

 

@cattivo1966 

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Re: sent with Evri on 2nd April but not delivered yet.

My orders that I sent have still not been delivered. Buyers are now complaining to me. One of them did not bid on my last auction  listings as he normally does because of this and I can't claim him So I lost out on on more orders. What a mess.

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