refurbished air fryer

Bought airfryer 2 weeks ago…used twice and now switches off automatically. Contacted seller for advice/help today. No reply to email….asked seller to confirm they received email….no reply. Any suggestions? 

Message 1 of 3
See Most Recent
2 REPLIES 2

refurbished air fryer

It's reasonable to believe the item should last longer than 2 weeks.

 

Looks like you are still within 30 days of the item's last estimated date of delivery then just proceed this way:

 

Go right of the item in your Purchase History and from More Actions select... Return this item selecting the reason Item Does Not Match Description or Photos.

 

The seller needs to accept this case within 3 days and refund,  if they want their item back first , they need to pay for that fully tracked return postage, then on receipt of their item they have 48 hours to refund you.  If they don't ,  need to escalate the case,  ask eBay to step in, and they'll force the refund.

 

Never listen to any excuse or promise from the seller to close the case early,  and do not forget to escalate.

 

@joec214 

 

 

Message 2 of 3
See Most Recent

refurbished air fryer

john1297576_0-1752778185693.jpeg

This is on every listing, the idea is that buyers read and use it when there is a problem. There is no need to contact seller who just ignores you and hopes to get you out of time.

Message 3 of 3
See Most Recent