purchases

[050177152]

My latest purchases have suddenly disappeared from my account, and it only shows 2024.  Has anyone else had this experience? I've cleared cache but no change.

[**peaseblossom**]

Sorry if this is obvious but check if you need to change the " See orders" date, top right of your purchases page.

[050177152]

Thanks but yes I've tried changing to 2025 but no use

[fargvs]

Is it possible that you purchased without being completely signed in ?? > Guest purchases will not appear on your eBay account summary --- may be worth a search here > 

Using a PC/Laptop, --- see if you can find the email  Guest order Transaction number details using the  Blue button in the link below --- Case options within 30 days from sale are there if needed > 

https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/returning-item/returnin...

https://pages.ebay.co.uk/ebay-money-back-guarantee/