paying for an item using my account

[99blueskies]

I have funds in my ebay account and want to use them to pay for an item. At the checkout the option is greyed out and showing unavailable

[john1297576]

The suggestion to use money to buy, is probably automatic, but being greyed out suggests it is still on hold as you are a new seller.

Read conditions for holds

https://www.ebay.co.uk/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816...

[99blueskies]

Hi john1297576

Note I rarely use ebay so definitely not an expert, but I did sell an item in the summer and still have the funds from that item in my ebay account which are sufficient for me to pay for the item i just bought. If I go on the checkout page though, it shows the funds in the account (see below, I've put an x in the figure) but says in the greyed out writing I don't have any balance. Yet it shows my balance above. Any ideas??

eBay balance
Available: £X00.00
Unfortunately, you don't have any eBay balance to apply towards this order. Please select a different payment method and try again.

Regards,

Philip

Mob Tel: 0780 1711640
Email: philiporr@Hotmail.com
http://uk.linkedin.com/in/philiporr1/