messaging a seller

[trevora9773]

I have been trying to send a message about an item I might buy but can't type in my message and the Send Message button is greyed out, presumably  because I haven't written any message.  The virtual assistant is no help.  I have tried 2 different browsers and have treid refreshing the page

[jckl1957]

Look at the screenshot below.

You need to start typing in the box - actually type over the letters where it says 'send message' then click on the arrow when your message is ready to send.

[tressygirl]

I have no idea how to send a message on the app or mobile browser, as I do not use those glitchy devices.

On a desktop I admit it's not that obvious either !

I'm on a laptop using Chrome,  when you reach the Messaging page, bottom right click on Send Message, yep you haven't written it yet , said it wasn't a clear method!

Then again click on the flashing I symbol next to Send message,  and it's there,  that you type your message. When finished click on the  upward tilted arrow.

I always click the box send to my email , then I know it's definitely been sent.

@trevora9773 

[trevora9773]

thank you. I didn't get the screenshot but found typing over the words "Send message" did work so hope the message went. Thanks for your help.

[tressygirl]

To ensure your messages are sent, do as I explained in my post above,  tick the little box which says..... send to my email.  When it appears in your email,  you'll know you've correctly sent that message! 🤗

@trevora9773