iPod

[cheekidaisycharli]

Hi purchased iPod 7 generation 256gb on 1 sept listed as factory sealed new from china  when I tried to sync it to my computer  it says it’s already assigned to a computer and can’t be used  contacted the seller who sent two downloads he said were for safety? Microsoft says don’t download what can I do if anything?

[**peaseblossom**]

Start a return on here:
https://www.ebay.co.uk/help/buying/returns-refunds/return-item-refund?id=4041
select "Doesn't match description" and escalate it to eBay after 3 complete working days.

[papso22]

You can use the money back guarantee and open a case for item not as described.