i changed my account to a business account

[inzektsix-cards]

I was playing around with Ebays settings and wanted to see what the account looked like as a business account as I have considered doing some business on Ebay. So I changed my account to it not realising there was no option to change it back. I've had this account since 2012  and its my personal account, of course in hindsight I should have just made a fresh account to explore but I didn't think it would be an issue and I saw no such warnings anywhere stating it wouldn't be possible to change it back.

Is there anything i can do? Any Ebay employee that can look at my account and see this was just a mistake and revert it? I've made 0 sales and made 0 purchases since the account was changed and its only been a Business account for an hour.

[tressygirl · Accepted solution]

No harm asking but doubt Customer Services will oblige,  once a Business Account is made it cannot be reversed back to a Private account,  it looks like you'll need to open a brand new Private account, start that from new.

As said no harm asking , explain why it was opened,  but I recommend only speaking to Dublin,  they usually appear first thing when lines first open for live agents,  9 a.m. weekends ,  8 a.m. weekdays.

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open 8 a.m. - 10 p.m. on weekdays

9 a.m. - 6 p.m. on weekends.

Automated agents will be available on chat outside of the above hours.

As said, recommend contacting CS first thing in the morning as there's more chance of Dublin answering.

@inzektsix-cards