19-02-2025 2:12 PM
Hi, i need help, i sold an item and sent it off by royal mail today, i got home and went to the drop down box to say its been dispatched and add tracking but I couldn't because evri delivery was selected when it was purchased, i must of made the mistake on the listing when listing it and chose evri instead of royal mail. I made it worse after the purchase by clicking on print the postage label, it now says its been dispatched by evri. Can anyone tell me if i will still get my money from the sale if the buyer leaves me feedback upon receiving the item from royal mail? Or am i not going to get my money because it will say it wasn't delivered by evri.
Thanks
Ben
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19-02-2025 2:14 PM - edited 19-02-2025 2:15 PM
You can contact ebay to get the tracking number changed. Use callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
Without any tracking you will get the money after 14 days.
It sounds like you used ebay's Simple Delivery. You can disable that during the listing process using the postage options icon on the right of the postage section.
19-02-2025 2:14 PM - edited 19-02-2025 2:15 PM
You can contact ebay to get the tracking number changed. Use callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
Without any tracking you will get the money after 14 days.
It sounds like you used ebay's Simple Delivery. You can disable that during the listing process using the postage options icon on the right of the postage section.
19-02-2025 2:21 PM
Hi i think I will just wait the 14 days. As long i get the money eventually its fine. Yes looks like i did the simple delivery by mistake.
Thank You
Ben