Wrong account when clicking ebay

Select Ebay and up comes an account that is not mine, Don't know how to delete so unable to connect to my account t

Message 1 of 6
See Most Recent
5 REPLIES 5

Re: Wrong account when clicking ebay

Log out and possibly close ebay, and then log in to your correct account.

 

I have no idea how this can happen, what is the ID of account you are getting?

Message 2 of 6
See Most Recent

Re: Wrong account when clicking ebay

Pageb-7359 is the account I get
Message 3 of 6
See Most Recent

Re: Wrong account when clicking ebay

Well that is a dormant account, does not appear to have been used since opened.

What is your real ID, and have you been able to log out of pageb-7359, once out then get a log in page delete whatever name is on it and enter correct ID and password.

Message 4 of 6
See Most Recent

Re: Wrong account when clicking ebay

I am pageboy364@gmail.com and unable to delete the other account which is
attached to the ebay app. As an Octogenarian not sure where ebay lives in
settings.
This on my tablet, thankfully my laptop is OK.
Regards David Jones
Message 5 of 6
See Most Recent

Re: Wrong account when clicking ebay

Have you unintentionally opened another account ? --- Reported to happen when using Phones /Apps to Login using Apple/Google/FB links  resulting in opening a 'cloned' account with lost history/missing/corrupted details.

 

Using a PC/Laptop, log out and try to recover your Original account/history with a fresh Homepage login >  www.ebay.co.uk  < and previous/usual email/Username/s/Password/s etc. --- any new account can then remain unused or closed.

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Message 6 of 6
See Most Recent