Very frustrated with eBAY - going around in circles and no way to get any direct advice or help

Simple thing (or so you would think):  I have been told there is going to bean automatic payout to me made. 
I do not want the payment to be made (I have my reasons - I have my eye on something that I would like to buy, but not yet).
Try to stop the payment.
I look this up.  Nothing specific. 

Tells me to go the a certain seller tab and click payment options.
I click the link.

There is no 'payment options'.
I then go around in circles.

For the life of me I cannot understand why any company would give you a link and tell you to follow it and then do something, yet there is no - absolutely no "payment options". 




     

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Re: Very frustrated with eBAY - going around in circles and no way to get any direct advice or help

papso22
Experienced Mentor

You can't stop the automatic payments that happen every quarter.

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Re: Very frustrated with eBAY - going around in circles and no way to get any direct advice or help

red_magpie
Experienced Mentor

It's a long shot, but it might be worth trying again using a different browser.

 

I prefer to use Firefox, but have had several web sites recently where available options do not appear. Switch to MS Edge and they displayed perfectly. 

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