Unfortunately, this seller won't send this item to United Kingdom - help needed!

[beagle8081]

Hi,

I'm trying to buy from a seller in the UK (Surrey).  I'm based in Essex.  But I can't get to check out as I get the message that they wont send to the UK.  The listing clearly states that they do, and they have included postage cost. The listing is: https://www.ebay.co.uk/itm/297656689405

He has been told there is nothing wrong with his listing, so is it a problem with my account?  I've never seen this before.

Many thanks.

[**peaseblossom**]

Others have had this problem.   It's some sort of ebay glitch.    Ask the seller to put your ID on their exemption list which should remove any blocks.  They'll find it on their My eBay at Site Map at the very bottom of the page.  Scroll down past the categories to Sell > Selling Activities > Manage Bidders.   Or send them this link:
https://www.ebay.co.uk/bmgt/ExemptBuyers 

[beagle8081]

Hi, thanks for your reply. They have done that, but unfortunately the problem remains.