Tracking

I posted a parcel that was bought from me yesterday yet there’s no update clarifying that the parcel has been sent and eBay is only giving me another 3 days to post my item although I already have?

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Re: Tracking

It is up to you as seller to 1. Mark as dispatched. 2. Add the tracking details.

 

I assume you have posted to the Authenticator!

 

If you intend selling Brand New items, then you need to register as a business seller.

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Re: Tracking

If you bought your own postage (not through ebay) you have to mark dispatched and add tracking manually via the dropdown menu for the item on your orders page.

 

 

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Re: Tracking

Postage was bought by the seller though dpd by eBay I have the receipt to show I sent the item yet nothing updating on dpd website or eBay
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Re: Tracking

I’m looking at the tracking details and it’s saying it hasn’t even been posted on both dpd and eBay?
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