Tracked 48 label postage

[sarahyc2012]

Label provided by eBay simple delivery service not able to be scanned via post office.  I think other people are having this issue.  Can’t seem to easily contact eBay on this subject to resolve.  Waiting a call back.  Has anyone managed to resolve? Thanks!

[tressygirl]

Yep, others are having the same issue today, many reports of this coming through, you are not alone.

Some are reporting  this to CS,  and being told they would be sent a new label!    Hmmm! 🤔  Personally,  with the seemingly hundreds of cases which would need to be dealt with,  I wouldn't solely rely on this to happen.

Seems for the time being, the answer is to either buy your own postage label through Royal Mail / Post Office,  or try again later for an SD label.

Then, for the unused label:

• If you selected 'Buyer pays’ when you created the listing, your buyer will automatically be refunded for any Simple Delivery label that isn’t used after 30 days

• If you selected ‘Seller pays’ and offered free postage on your listing, you'll need to fill out the Request a refund for Simple Delivery form for the label that wasn’t used. Make sure to send your request within 14 days of your item selling.

@sarahyc2012