Seller won’t respond

[benebullfrog]

Hi, I have an issue with a faulty part ( bought back in May )I contacted the seller after ignoring for a couple of weeks he sent a replacement part but the replacement part they sent was the wrong side,

I sent email to them straight away  (5th nov )and explained they have sent the wrong side, 4 more emails sent and still no response from the seller,  when I try to contact eBay  I can’t get no further as it go past the 30days protection  can anyone help.

regards

mark

[papso22]

You could ask your payment provider if they can help.

We always recommend not accepting a replacement,  but instead get a refund a buy a new one.  Of course that's easier if you can use the ebay money back guarantee.