Seller not posted item and now has had account restricted

Hi as per above I bought an item on the 18th and the seller purchased the tracked postage before I purchased the item , he said he would dispatch the day after .

He still hasn't taken the item to the parcel shop and keeps fobbing me off and now he has told me he has had his account restricted.

I've asked him to cancel the order but he doesn't respond to that .

Is there anyway I can get a refund without have to wait till the 29th as he set the delivery date as the 28th and now he's been restricted there must be a reason for it?

 

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Re: Seller not posted item and now has had account restricted

redwick1
Experienced Mentor

No you have to follow the ebay policy. you have 30 days to open a dispte

You can open a Not received dispute on day after the latest estimated day of delivery on the listing.

If they don't refund then you escalate to ebay. 

Then you leave appropriate feedback.

https://www.ebay.co.uk/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042

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