Seller never sent item and not responding to msgs

I bought an item in May and the seller had marked he was away until June so delivery would be delayed...the date came and went I checked his page and it now said away until July...I never received the goods and seller has not responded to my msgs ...opened a dispute ( which was useless) and seller ignored all contact ...asked Ebay to step in ...which I've had no response from ...so basically I feel like its ok for fraudulent sellers to take your money and ignore you and there's nothing you can do and Ebay don't seem to care 😡... I call this theft....

 

And to add insult to injury Ebay just closed my  request to the seller due to inactive for 21 days ...even though I'd msgd again on there on the 3rd of August 😡😡😡

 

What's others thoughts on this ???

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Seller never sent item and not responding to msgs

eBay have a 30 day MBG Money Back Guarantee policy if an item is late for delivery you have 30 days from the item's last estimated date for delivery to open a case for item not received and receive a full refund.

 

The seller gave false promises and that time has now lapsed.

 

Turn to your payment provider they should help you with your refund.

 

@68woody68 

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