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05-03-2025 8:26 PM
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05-03-2025 8:28 PM
What is the reason for wanting to return the item?
"The secret of getting ahead is making a start"
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05-03-2025 8:28 PM
When did you receive your item?
Why do you want to return it?
More information will mean better advice.
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05-03-2025 8:30 PM
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05-03-2025 8:31 PM
Is seller a business seller? If not do they accept returns (change of mind)?
What is reason for return?
Have you opened a return case?
It is unnecessary for you to contact the seller!
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05-03-2025 8:31 PM
If it was not described correctly, for whatever reason including damage in transit, you can start a return on here:
https://www.ebay.co.uk/help/buying/returns-refunds/return-item-refund?id=4041
select "Doesn't match description" and escalate it to eBay after 3 complete working days.
If it was described correctly but you just want to send it back check that the seller accepts returns. If they are business sellers (it will say business or private next to their ID at the top right of the actual listing) they are obliged to accept "change of mind" returns. If so you can open a return using the above link with different reason.
If they are private sellers they do not have to accept a "change of mind" return but you can resell it yourself if you wish.