Return request raised, approved, but shipping label not sent

I have an issue with a seller.  I bought a product. It arrived damaged, plus they gave incorect measurments.  I raised a return and it was approved.  they stated the shipping label was attached. it was not...long story short... they messed me around until ebay closed the return window.  clever tactic.  i am now tryingn to contact ebay.. who wants nothing to do with a closed case!!!

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Return request raised, approved, but shipping label not sent

fargvs
Experienced Mentor

If a Return case has closed without being escalated to eBay for their assistance within the 30 days time allowed, they will have no further interest in the issue --- seek advice from your Bank/Payment Card provider re:- possible chargeback ?.

 

For information --- 

https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4...

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

https://pages.ebay.co.uk/ebay-money-back-guarantee/

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