I recently received a voucher for the promotion which allowed me after selling an item for over £10, to receive a £15 coupon which I could use on items over the value of £50
i used it, but sadly the item never came and I have been issued a refund, but this does not include the value of the coupon. Will I be able to claim this extra £15 I should have had back? Or at least have the coupon reinstated?