Refund

[ilovekrist_3]

I haven't received my goods I would like a refund 

[tressygirl]

Has a reasonable time passed your item's last estimated date for delivery,  and you have not received the item?

Then,  if the seller is not being helpful,  go right of the item purchased,  and from More Actions select....  I Have Not Received My Item.

If you are not fully refunded within 3 days,  you must escalate the case on day 4 or within 30 days from opening the case,  and eBay will step in and force the refund.

Do not close the case early for any excuse or promise the seller may give,  and do not forget to escalate.

@ilovekrist_3 

[ilovekrist_3]

Hi It won't let me do that as I've requested a cancellation as I haven't received the item or no response from the seller for 5 days 

[tressygirl]

You can ask for a cancellation but a seller does not have to agree.

You may be trying to open a case a little too early.

One full day has to pass the item's last estimated date for delivery,  before a case can be opened.

@ilovekrist_3