Refund or replace. eBay should make a warning about this

If an item is faulty and you ask for a return through eBay, the seller then asks "DO YOU WANT A REFUND OR A REPLACEMENT.".. ALWAYS take the Money.... If you accept the replacement, and there is a further problem with the replacement unit, eBay will not support you to return or get a refund. There advice is to work it out with seller or take case up with your credit card or whatever method you used to pay for said item. i THINK eBay SHOULD MAKE THIS CLEAR WHEN YOU START A RETURN REQUEST

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Refund or replace. eBay should make a warning about this

That is correct , and I apologise for not being able to bring up the ruling , but it is there that refunds for items not as described can only be opened once for that item, in which case,  it isn't valid for any replacement sent,  and you are correct,   Always  request a refund.

 

@buyspark19 

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Refund or replace. eBay should make a warning about this

Thanks for the confirmation, still think eBay should make buyers aware and  to
consider carefully about taking a replacement, warning that buyers
rights (I think they call them) no longer apply.

Regards

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