Purchased item I had collected and was damaged in transit

I purchased a sofa and had it collected by AnyVan who managed to damage it with dirt/grease in their van. I am making an insurance claim and will need a copy of the payment I made to the seller how do I get one. This is not a seller issue. I can't find out how to do it on the Ebay help pages and chat takes me in a loop to nowhere. Any ideas.

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Purchased item I had collected and was damaged in transit

plum993
Experienced Mentor

Using a laptop/Pc would be easy, by going to your purchases,find the order in question and click on view order details, and top right of the page is a "Printer friendly option" you can use to get a copy of the order and payment

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"The secret of getting ahead is making a start"

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Purchased item I had collected and was damaged in transit

plum993
Experienced Mentor

Using a laptop/Pc would be easy, by going to your purchases,find the order in question and click on view order details, and top right of the page is a "Printer friendly option" you can use to get a copy of the order and payment

________________________________________________________________

"The secret of getting ahead is making a start"
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